Tribal Knowledge Is Not Your Friend
Bearing an organization’s secrets is bad for your career health
Published in
12 min readJan 19, 2020
If you are working on a project that has anything to do with the IT help desk, you are going to need Ted. Ted has been here since the very beginning, and there is nobody as well acquainted with where all the “bodies are buried” as him. Ted speaks in org-specific initialisms and can explain the historical context for every data discrepancy ad nauseum. Without Ted, the IT help desk would surely explode into a fiery mound of rubble.
