Self-improving Chatbots based on Deep Reinforcement Learning

Reinforcement Learning (RL) model for self-improving chatbots, specifically targeting FAQ-type chatbots

Debmalya Biswas
Towards Data Science
10 min readSep 14, 2020

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Elena Ricciardelli, Debmalya Biswas

Abstract. We present a Reinforcement Learning (RL) model for self-improving chatbots, specifically targeting FAQ-type chatbots. The model is not aimed at building a dialog system from scratch, but to leverage data from user conversations to improve chatbot performance. At the core of our approach

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