Natural Language Processing in Banking: Current Uses

Three areas where banks are applying natural language processing

Raj Shroff
Towards Data Science
8 min readDec 27, 2019

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Photo by Jordan on Unsplash

Banks are using a branch of Artificial Intelligence called natural language processing (NLP) to automate certain document processing, analysis and customer service activities. Three applications include:

  • Intelligent document search: finding…

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