Uber’s Machine Learning Let Me Down

Fighting an Uber Hacker in Real-Time & Suggestions to Uber

Ian Xiao
Towards Data Science
10 min readMay 20, 2020

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Photo by Clint Patterson on Unsplash

TL; DR — Over 6 hours, I watched someone hacked my Uber account and spent over $1000 in real-time. Uber’s advanced and celebrated Tech and ML solutions failed during and after the event. In this article, I walk through my experience and offer three sets of humble suggestions. For Data Scientists, this is a…

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