Calculate customer experience ROI for your use case

Recommendation on how could you use customer experience as an AI use case success metric

Most companies, if not all, are heavily investing in creating data and analytics teams and running numerous experimental Artificial Intelligence (AI) use cases. Some AI cases could be clearly linked to the forecasted returns and can have pretty straightforward Return-of-Investment (ROI) calculations. For e.g. predictive maintenance could save downtime and maintenance cost while generating…