A Practical Machine Learning Guide
Churn prediction of bank customers from EDA to model evaluation.
Published in
9 min readSep 6, 2020
Churn prediction is a common use case in the machine learning domain. If you are not familiar with the term, churn means “leaving the company”. It is very critical for a business to have an idea about why and when customers are likely to churn. Having a robust and accurate churn prediction model helps businesses to take action to prevent customers from leaving the company.